Family faces £250,000 bill after insurer rejects claim for wrecked home

James Hobby was left homeless and with a massive bill when a loft renovation went wrong

A family has been left facing a bill of more than £250,000 after floors collapsed during a loft extension and their builder’s insurer refused to pay out.

James Hobby, a secondary school teacher, saw his adult son injured and his family left homeless when their home in Windsor fell down eight weeks into the £38,000 job. The upper storey disintegrated, injuring five people, two seriously.

The builder, a sole trader who cannot be named pending an investigation by the Health and Safety Executive, had full public liability insurance, but when he lodged a claim his insurer, Direct Line, declared the £70-a-month policy invalid.

More information: https://www.theguardian.com/money/2021/mar/13/family-bill-insurer-claim-house-loft-renovation

Source: The Guardian - https://www.theguardian.com/money/2021/mar/13/family-bill-insurer-claim-house-loft-renovation